First hospitality job:
Front Desk Agent
Age you started working in hospitality:
22 years old.
Your inspiration to begin working in hospitality:
Welcoming guests and providing information and accommodation.
My hospitality mentor:
Yes, Francisco Gutierrez (My mentor back in Mexico) he always encouraged me to be
the best and make sure that every single tiny detail is present, Francisco is now
CEO of Xcaret Hotels in Mexico.
What are your favourite aspects of your job?
Interacting with guests and creating memorable experiences via my
What has inspired you to continue your career path in hospitality?
The constant challenge of the position and changes in the industry motivates me to
find better ways to improve,
Advice for students interested in a career in hospitality:
This is the best choice for a promising career, the rewards you will receive are beyond the economical, and all the friends and contacts you made through the years are an invaluable source of new experiences and resources.