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Michael Jensen

General Manager

Sheraton Toronto Airport Hotel & Conference Centre

Michael Jensen
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OHI - Hospitality Coach Badge

First hospitality job:

Dish Washer​

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Age you started working in hospitality:

16

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Your inspiration to begin working in hospitality:

I started as a dishwasher through a friend, but I used to cook with my Grandmother
and had never thought of it as a career, it didn't take long for me to re-discover my
love of food and cooking.

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My hospitality mentor:

Shawn Whalen CMC cultivated my love of cooking and serving, he mentored me and
encouraged me to compete and always do my best.

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What are your favourite aspects of your job?

I have now transitioned out of the kitchen, but my favourite aspect is hosting guests,
whether hosting them for a meal or hosting them in our hotel, I want every guest to
leave feeling special.

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What has inspired you to continue your career path in hospitality?

Meeting people, working with diverse teams and the satisfaction of being a home
away from home for people when visiting our city.

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Advice for students interested in a career in hospitality:

Hospitality keeps you busy, but if you love people and are inspired to make them feel
special; hospitality may be the perfect place for you.

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My Hospitality Story

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