First hospitality job:
Refreshment stand in a shopping mall
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Age you started working in hospitality:
14
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Your inspiration to begin working in hospitality:
When I graduated High School I wasn't sure what I wanted to do. With two other
friends, I embarked on a two month camping trip through Europe. It was my first major
travel excursion and it was a life changing experience. It is then I decided to join the
airline industry.
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My hospitality mentor:
During my 28 year airline career I met many fantastic people that helped me on my
journey. One person who was my friend and mentor was Bill Pallett. He helped me
immensely on my second career - Hotels.
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What are your favourite aspects of your job?
People - true and simple. Whether they are customers or colleagues.
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What has inspired you to continue your career path in hospitality?
Every day is different. It is exciting not knowing what may happen today.
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Advice for students interested in a career in hospitality:
If you like people and enjoy an environment that is exciting and rewarding - then
Hospitality is it!