Bai Bunpanya

First hospitality job:

Server & Bartender

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Age you started working in hospitality:

19

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Your inspiration to begin working in hospitality:

Hospitality allowed me to work in an environment where I can be myself, face different challenges everyday, interact with people from around the world and learn life-long skills. It was one of the few jobs that always challenged me - I never felt bored or content.

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My hospitality mentor:

I wouldn't be where I am without having great mentors along the way. Most of my mentors were female leaders in the hotel industry - to name a few: Lisa Tracz, Anita Shu, Debra Punke and Heidi Fleming. Each of them shaped my leadership style and helped me avoid many obstacles in my career path.

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What are your favourite aspects of your job?

The best part about being in hospitality is that it helps me to strive to be a better human being. This industry has taught me the value of compassion, patience, perseverance and kindness. It's highly rewarding to know that our industry makes our world a more pleasant, kind and inclusive place.

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What has inspired you to continue your career path in hospitality?

I love being able to learn something new everyday. As I progress in my career path, I also enjoy the privilege of teaching and mentoring the next generation of industry leaders. There are so many pathways to success and new challenges to take on in hospitality - it is truly a life-long journey.

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Advice for students interested in a career in hospitality:

Work while you're in school - no textbook is more valuable than work experience. Get actively involved in school to build a strong network of peers and mentors. Seek challenges, learning and development instead of salaries and titles. Always be humble enough to admit that you don't know it all.